Greenville, N.C. – ECU Health is proud to announce Dr. Julie Kennedy Oehlert, DNP, RN, Chief Experience Officer, was named to Becker’s Hospital Review’s 2025 “CXOs to Know” list, recognizing her contribution in transforming the organization’s culture to improve patient experience and outcomes.

“Being named to Becker’s CXOs to Know list is a meaningful recognition of the care, intention and deep listening that shapes ECU Health’s culture,” said Dr. Oehlert. “Every initiative at ECU Health is grounded in our mission and values as well as the dedication and inspiration of our teams. I am grateful to every ECU Health team member who live our values every single day.”

Chief experience officers play a vital role in shaping the full spectrum of patient and team experiences within their hospitals and health systems. According to Becker’s, the leaders featured on the list take a thoughtful, culture-driven approach, constantly seeking new ways to boost engagement, satisfaction and long-term loyalty.

Dr. Oehlert has integrated human experience principles into every level of care, championing initiatives that connects team member experience with patient experiences and outcomes.

Thanks in large part to her work, ECU Health earned national acclaim, with PEP Health naming it a top performer in patient experience for multiple consecutive years. Dr. Oehlert also launched the “Patient Choice Award” to celebrate units achieving exceptional and improved experience ratings, reinforcing a culture of compassion and excellence.

“Dr. Oehlert’s leadership continues to elevate ECU Health’s commitment to compassionate and human-centered care,” said Dr. Michael Waldrum, CEO of ECU Health and dean of the Brody School of Medicine at East Carolina University. “Her vision ensures that every voice, team member and patient alike, is heard, respected and valued. Dr. Oehlert’s recognition by Becker’s reflects our shared dedication to building a culture where experience drives meaningful outcomes. We are proud of the transformational impact she is making across our system and in the lives of those we serve.”

This list celebrates CXOs for their unwavering dedication to enhancing the healthcare experience at every level. Becker’s showcases these accomplished leaders whose vision and efforts are central to the success of their organizations. The Becker’s Hospital Review editorial team accepted nominations for this list and curated it to showcase the great work of CXOs from hospitals and health systems across the nation.